Refund policy

We hope that you are happy with your purchase from ELMNT. However, if this is not the case, we will refund any item you are unhappy with, within 14 days of receiving your order. The item must be in a re-saleable condition.

Please contact us on Contact@ELMNT.co.uk and quote your order number, for instructions on how to return your item.

Tarnishing or discolouration due to chemical contact, perfumes, bleaching, heat exposure and general wear and tear is not a fault. Please see our jewellery care instructions on how to properly care for your items.

Please note, before making a purchase that any item returned may take up to 10 days to be refunded back to you. If there is any fault with your item please notify us within 24hrs of receiving the goods.